Effective Date: January 27, 2026
These Terms of Service (“Terms”) govern your access to and use of the websites, services, products, communications, and related offerings (collectively, the “Services”) provided by Stoic Business Solutions (“Stoic,” “we,” “us,” or “our”). By accessing or using our Services, you agree to these Terms.
Our Privacy Policy is available on this page: https://stoicbiz.com/online-privacy-policy/
1) Who We Are / Eligibility
You must be at least 18 years old and able to form a binding contract to use our Services. You may use the Services only in compliance with applicable laws and these Terms.
2) Services Provided
Stoic provides business solutions that may include (as applicable): merchant and payment processing support, business consulting, revenue recovery assistance, tax credit program support (including FICA tip tax credit education), and related operational services. We may update or modify the Services at any time.
3) No Legal, Tax, or Financial Advice
Stoic is not a law firm or accounting firm and does not provide legal, tax, or financial advice. Information we provide is for general business purposes. You should consult your own professional advisors before making decisions.
4) Client Responsibilities
You agree to provide accurate, complete, and current information, including business identity details and documentation reasonably requested to provide Services, perform due diligence, or meet compliance requirements. You are responsible for maintaining the confidentiality of your account access.
5) Fees, Billing, and Refunds
Fees (if any) will be disclosed in writing (proposal, order form, agreement, invoice, or similar). Unless stated otherwise, fees are non-refundable once Services are performed or third-party costs are incurred. Certain Services may be subject to third-party terms and pass-through costs.
6) Messaging and Communications (SMS/MMS/Calls/Email)
By providing your phone number and/or email and opting in, you consent to receive communications from Stoic, which may include service updates, appointment reminders, support responses, and informational messages related to your inquiry or relationship with us.
- Message frequency may vary.
- Message and data rates may apply.
- Consent is not a condition of purchase.
- You can opt out of SMS at any time by replying STOP. For help, reply HELP or contact us at support@stoicbiz.com.
- We may use third-party providers to deliver messages and calls.
- You agree not to use our messaging channels for unlawful, abusive, or fraudulent purposes.
Carrier Disclaimer: Mobile carriers are not liable for delayed or undelivered messages.
7) Acceptable Use
You will not:
(a) misuse the Services;
(b) interfere with or disrupt the Services;
(c) attempt unauthorized access;
(d) transmit malware;
(e) use the Services to violate laws, third-party rights, or network/telecom rules (including carrier policies).
8) Intellectual Property
All content, branding, and materials provided by Stoic are owned by Stoic or its licensors and are protected by applicable laws. You may not copy, modify, distribute, or create derivative works except as expressly permitted in writing.
9) Third-Party Services and Links
Our Services may reference or integrate third-party platforms (e.g., payment processors, settlement administrators, SMS providers). We are not responsible for third-party services, and your use of them may be governed by their terms.
10) Confidentiality
If we receive non-public business information from you, we will use reasonable efforts to maintain it as confidential and use it only to provide Services, comply with law, or as otherwise authorized by you.
11) Termination
We may suspend or terminate access to the Services if we reasonably believe you violated these Terms or if required for compliance or risk management. You may stop using the Services at any time.
12) Changes to These Terms
We may update these Terms from time to time. The “Effective Date” will reflect the latest version. Continued use of the Services after changes constitutes acceptance.
13) Governing Law; Dispute Resolution
These Terms are governed by the laws of Tennessee, without regard to conflict of laws rules. Any dispute will be brought in the state or federal courts located near Maryville, Tennessee, and you consent to their jurisdiction.
17) Contact
Stoic Business Solutions
Email: support@stoicbiz.com
Phone: (865)-705-9158
Address: 202 S OLD GLORY RD MARYVILLE, TN 37801