Last Updated: September 05, 2025
Overview
Stoic Business Solutions ("StoicBiz," "we," "us," or "our") is committed to protecting your privacy. This Online Privacy Policy explains how we collect, use, and protect your information when you visit our website stoicbiz.com.
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of service of external sites. Please note that any interactions with our systems, including the AI chatbot, may be logged or recorded for quality assurance, training, and security purposes. These recordings are kept confidential and used solely to improve services.
Information We Collect
Information You Provide
When you contact us through our website or request our services, we may collect basic information such as your name, phone number, email address, and other key business or financial information required to proceed with our services.
Information from Affiliates
We also receive client information from our affiliate partners who refer businesses to our services.
Website Information Automatically Collected
Website Usage Data: IP address, browser type, operating system, pages visited, time spent on pages (collected via Google Analytics)
Cookies and Tracking: We use cookies to improve website functionality, user experience, and analytics
CRM and Marketing Data: Information collected through our customer relationship management system and email marketing platforms
AI Chatbot Interactions: Our website features an AI-powered chatbot interface that may collect basic information during conversations to better assist you and connect you with our services
How We Use Your Information
We use the information we collect to:
- Communicate with you about our services
- Execute the services you have applied for
- Improve our website functionality and user experience
- Comply with legal obligations
AI-Generated Content
Our website may feature content created with artificial intelligence assistance, including written content, images, and videos. All AI-generated content is reviewed and edited by our team before publication to ensure accuracy, relevance, and quality. We believe in transparency about our use of AI tools in content creation.
Recording of Interactions
We use the information we collect to:
- AI chatbot conversations are logged for 90 days
- Phone calls may be recorded with verbal notice
- Email communications are retained as business records
- All recordings are used solely for quality assurance, training, and service improvement
Information Sharing and Disclosure
- Service Providers: Third-party vendors who help us deliver our services, including:
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- Customer Relationship Management (CRM) platforms for client communications
- Email marketing services for business communications
- Google Analytics for website performance analysis
- AI chatbot technology providers for customer assistance
- Payment processors and financial analysis tools
- Technology providers and cloud storage services
- Professional services firms (legal, accounting, compliance)
- Business Partners: Strategic partners in our benefits services division, as disclosed during engagement
- Legal Requirements: When required by law, court order, or to protect our rights and safety
We Do Not
- Sell your personal information to third parties
- Share sensitive financial data without your explicit consent
Data Security
We implement industry-standard security measures to protect your information, including:
- Encrypted data transmission (SSL/TLS)
- Regular security assessments and monitoring
Data Breach Response
In the event of a data breach that may compromise your personal information, we will:
- Notify affected individuals within 72 hours of discovery
- Provide details about what information was affected
- Outline steps we’re taking to address the breach
- Recommend actions you can take to protect yourself
Your Rights and Choices
You have the right to:
- Access the personal information we have about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal and business requirements)
- Opt out of marketing communications
- Restrict certain uses of your information
Marketing Communications
You can opt-out of marketing emails by:
- Clicking “unsubscribe” in any marketing email
- Emailing support@stoicbiz.com with “Unsubscribe” in the subject
- Calling us directly
Note: You’ll still receive transactional emails about active services
Cookies and Tracking
Our website uses various types of cookies and tracking technologies: Types of Cookies we use
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Google Analytics and similar tools to understand website usage
- Marketing Cookies: To track campaign effectiveness and user engagement
- Preference Cookies: To remember your settings and preferences
Note: You’ll still receive transactional emails about active services
Cookie Management
You can control cookies through your browser settings. Options include:
- Accepting all cookies
- Rejecting all cookies
- Accepting only essential cookies
- Preference Cookies: To remember your settings and preferences
Note: Disabling certain cookies may limit website functionality or prevent access to some features. Essential cookies cannot be disabled if you want to use our website.
Data Retention
We retain your information for as long as necessary to:
- Provide requested services
- Maintain business records
- Comply with legal requirements
Website usage data and cookies are retained according to industry standards and legal requirements.
Children's Privacy
Our services are intended for businesses and individuals aged 18 and above. We do not knowingly collect information from children under 18. If we discover we’ve inadvertently collected such information, we will promptly delete it.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by:
- Posting the updated policy on our website
- Updating the “Last Updated” date at the top of this policy
- For material changes, sending email notifications to active clients
State-Specific Rights
California Residents (CCPA)
California residents have additional rights under the California Consumer Privacy Act:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of sale of personal information
- Right to non-discrimination for exercising privacy rights
Nevada Residents You may opt-out of the sale of your personal information by contacting us.
Virginia Residents Starting January 1, 2023, Virginia residents have similar rights to California residents under the VCDPA.
Colorado Residents Colorado residents have privacy rights under the CPA effective July 1, 2023.
To exercise these rights, contact us using the information below.
Contact Information
For questions about this Privacy Policy or to exercise your rights, contact us:
- Email: support@stoicbiz.com
This Online Privacy Policy applies specifically to information collected through the stoicbiz.com website. Additional privacy terms may apply to our business services and will be provided separately when you engage our services.